At first glance, when we think of mediation, and helping professions in general, we mostly think of a face-to-face meeting, around a table with glasses of water and a plant in the corner. The pandemic has changed everything and propelled us into a virtual world that we would not have, or hardly, imagined in this profession before 2020. When it became impossible for us to go to work and receive people in the office, we were faced with a choice: stop offering mediation services