We all lose our temper sometimes. A flash of irritation, a rising voice, one word too many — and, almost at once, that little voice whispering: "I shouldn't have reacted like that." Many of us have the feeling that we have "an anger problem," and that feeling almost always comes wrapped in a little shame. How do we cope when anger overwhelms us? How do we say what's wrong without hurting the people we love? And above all, how do we stop feeling swept away by an emotion that,

In my previous article, I explored the difficulty of finding the right words when our emotions take over during a conflict with someone important to us. We were then dealing with active conflict, the kind that explodes and hurts through an excess of words. Sometimes, after all those harsh, sometimes exaggerated, and often biting words, a silence settles in—one that is almost more daunting. Other times, silence arrives without any conflict having erupted out loud; it is then a

During a conflict, a difficult discussion, or a tense situation with loved ones or those we interact with, expressing ourselves clearly is often complicated. How to find the right words to make sure we are understood? How can we share our emotions and needs without blaming the other person? How can we stay calm in order to maintain a constructive dialogue? The invisible barriers of our communication Sometimes, we lack the words, so we either remain silent or use inadequate on